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March 05, 2026 | 3401 view(s) | 24 people thought this was helpful

Webex App | Summarize your message threads

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When you're working in a busy group, or direct message space, it's easy to miss important information buried in message threads. With AI Assistant thread summaries, you can quickly grasp essential information from the discussion, and catch up with the conversation at a glance.

Sometimes, you may be a member of spaces that aren't part of your company. As an external participant, you can't summarize message threads that don't belong to your organization.

Desktop
Mobile

1	Go to Messaging , and select a space.
2	Choose a message thread in the space, and click Summarize . Click Stop generating, to cancel the summary. Your thread summaries are displayed in the AI Assistant panel. Click the space name in the summary title, to quickly return to that space. Summaries remain in the AI Assistant panel until you restart, or sign out of the app.

1	Tap Messaging , and select a space.
2	Long press a message thread, then tap Summarize thread . Tap Stop generating, to cancel the summary. Your thread summaries are displayed in the AI Assistant panel until you restart, or sign out of the app. Swipe down to close the AI Assistant panel.